Welcome Home
Below you’ll find everything you need to know
about your new home.
Office + Maintenance
Maintenance Emergency
Local Police Department Non-Emergency
Security / Courtesy Patrol
Resident Portal
Social Links
Instagram: @gemasandiego
Facebook: /GemaApartments
Cable TV + Internet
Cox
Spectrum
Electric + Gas
All utilities should be set up directly with SD G&E. Please reach out and set up service and payment at your earliest convenience via their website https://www.sdge.com/.
Our “extras” don’t stop with spaces throughout the building. Our residents enjoy complimentary and refillable non-toxic cleaning supplies, a full calendar of curated community events, an expanded recycling program, a seasonal community herb garden, secure bike storage, and so much more.
Expanded Recycling Program – Step aside paper and plastic, at Gema residents can enjoy an expanded recycling program including options to recycle paper, glass, plastic, aluminum, and cardboard.
Community Programming – At Gema, having fun and sustainability go hand-in-hand. Gema makes sure to use recyclable and biodegradable materials at each of our thoughtfully curated events.
Secure Bike Storage – Gema offers secure storage and maintenance stations to keep your bike in top condition and your emissions low.
Green Cleaning Policy – Gema offers free green cleaning supplies to all residents. These products limit exposure to chemicals and dirt that might be hazardous to human or environmental health. All products used are non-toxic yet meet stringent safety requirements.
Purchasing and Waste Policy – Gema sets targets to reduce the environmental impact from materials we purchase, use, and dispose of during operations. These are managed and tracked in three main areas
- Site Management – We encourage environmentally sensitive practices around maintenance equipment, organic waste management, fertilizer usage, and irrigation management.
- Pest Management – Minimizes the impact of site management practices on the local ecosystem.
- Facility Maintenance and Renovation – Gema works to reduce the environmental impacts associated with the materials purchased, installed, and disposed of during maintenance and renovation projects.
Amenity Hours
Outdoor Spas – 8:00am-10:00pm daily
Outdoor Pool – 8:00am-10:00pm daily
Fitness Center – Open 24/7
Courtesy Patrol
Our courtesy patrol is onsite from 9pm–5am nightly. If you see anything that concerns you, please report it to the local police department at (877) 275-5273. If you are experiencing an emergency, please dial 911.
Mail, Delivery and Packages
Mail areas are located in the North side pedestrian entrance of each building.
If you’re expecting packages, they will be delivered to Amazon locker in building 855 by the main pedestrian gate. You can register for the lockers through your Amazon account. If you are unable to pick up your package in a timely manner, please contact the office.
Garbage + Recycling
Garbage and recycling are easy to dispose of with two designated chutes located in the trash rooms on each floor of the community. We encourage you to recycle plastics, paper, cardboard, aluminum, and glass.
Please be sure to break down all cardboard before placing it into the recycling chute or bring it to the trash room dumpster located next to our back elevators on the G level parking garage.
For larger items such as couches, tables, and mattresses, please contact our leasing office to schedule a bulk pick up.
Green Cleaning
Gema uses non-toxic cleaning supplies for building-wide cleaning. We also provide our residents with green cleaning supplies for use in individual apartments upon move-in. If you run out of your cleaning supplies, please visit the office and our team would be happy to refill your bottles for free.
We also encourage you to use laundry and dishwasher detergent that is eco-friendly; and please only use laundry detergent with the “HE” symbol to avoid over-sudsing—our high efficiency washers require less detergent than most.
Maintenance
Maintenance assistance is easy through our resident portal, Active Building, which you can access from your smartphone, tablet, or computer. Except in emergencies, staff will address maintenance requests in the order that they are received. For emergencies such as floods, gas leaks, power or water loss, please call 858-463-0753 so they can be addressed immediately.
Pets
At Gema, we love pets! We’re a pet-friendly community, so feel free to bring your furry friend along. We do ask that you be considerate of others and make sure to clean up after your pet and always use a leash outside of your apartment. All animals are required to be registered through PetScreening.
Bike Storage and Maintenance
Our bike room is located on the upper garage of building 750. If you need assistance locating the bike room, please contact our office and we would be happy to show you where to store your bike(s).
Please register your bike(s) with the office and remember to lock your bike for extra security.
Public Transit
For information on local transit, visit the San Diego Metropolitan Transit System website. Here, you’ll learn more about all of the buses and trolleys that serve our neighborhood.
Car Parking
Parking is offered at $100 for a standard space, or $150 for a tandem space. Alternatively, street parking permits can be obtained from the city of San Diego, the annual fee is $9.
Contact Us
Thank you for reaching out! We’ll be in touch soon.